Who We Serve
Choose your industry
Your med spa needs a site that turns interest into booked appointments.
Clients look up your services, pricing, and booking steps right before they decide where to go. A clear med spa website brings that together so more people feel ready to schedule and show up.
Common challenges we hear from med spas.
Your website should ease the workload on your front desk, not pile on more calls and messages.
Your site does not reflect how your med spa looks and feels today.
You have invested in your space, equipment, and staff, but your website still shows old branding, outdated photos, or services you no longer offer.
Booking details are scattered across links, calls, and DMs.
People message you on social media, call the front desk, and click separate booking links. Your team spends too much time sorting out what should be handled by a clear website.
Clients are unsure what to book, how long it takes, or what it costs.
If someone has to guess between treatments, session lengths, and pricing, they often put the decision off and forget to come back.
Location, parking, and check-in details are hard to find.
Clients end up circling the block, parking in the wrong place, or arriving late because clear arrival info is buried or missing.
What a med spa website should give your clients.
Clear information, steady expectations, and a simple way to move from interest to appointment.
Shows who you are and who you serve
- →Branding, photos, and copy that match your current space
- →Simple overview of who you help and what you focus on
- →Room for team bios so clients know who will be treating them
Supports booking and visit flow
- →Clear paths to your booking platform or request form
- →Quick answers about how long visits take and what to expect
- →Separate info for new clients and returning regulars
Explains packages, memberships, and pricing
- →Room for typical price ranges where appropriate
- →Simple breakdown of packages and membership benefits
- →Fewer calls just to ask, “How much is this treatment?”
Makes it easier for happy clients to share you
- →A link that actually explains what you do and how to book
- →Space for reviews or testimonials from real clients
- →Sections that look good when shared on social media or text
What changes after your website launches.
Same staff, same treatments - now with a site that carries more of the explanation and booking work.
More inquiries from people ready to book
By the time someone calls or fills out a form, they have seen your services, photos, and booking steps. Conversations move more quickly toward scheduling, instead of long back-and-forth about basics.
Teams describe a higher share of calls that turn into appointments instead of “just browsing” questions.
Fewer mix-ups around services and timing
Clear descriptions and categories help people choose the right service. Your staff spends less time correcting mistaken bookings and explaining options from scratch.
Front desks report fewer reschedules caused by booking the wrong treatment or time slot.
A first impression that matches your in-person experience
A clean, modern site helps people feel confident that your med spa is organized, professional, and up to date before they ever walk in.
Clients mention the site, photos, and clarity as reasons they chose you over another option.
Referrals land on a page that backs up the recommendation
When someone says, “You should try my med spa,” a simple link gives friends everything they need to understand what you do and how to book.
Word-of-mouth referrals convert better because the site fills in details automatically.
Why work with Grid & Grove?
A steady website partner so your team can focus on care and client experience.
Built around real med spa schedules
We work with busy teams balancing treatments, consults, and walk-ins with limited time for admin.
Your website project is broken into clear steps. You get focused requests, time to review drafts between appointments, and a pace that respects staff and provider schedules.
You send updates, we keep the site current
When you add services, update pricing, or run seasonal promotions, you email us the changes and we handle the edits.
Your Care Plan includes a set number of edit hours each month. That time goes toward keeping services, packages, policies, and booking links accurate so the site continues to support your daily operations.
Straightforward pricing that fits how med spas budget
Most med spas fit into our Essentials or Business tier, with the build cost payable over 12 or 6 months.
That lets you fold website costs into the same rhythm as rent, payroll, and product orders. New businesses under a year old can receive 10% off the build cost. Veteran-owned and first-responder-owned med spas can receive 15% off the build cost. Discounts apply to the one-time build cost only and do not change Care Plan rates.
Local focus around Charlotte and nearby communities
We pay attention to how people in this area search for med spas, compare options, and read reviews.
Your site layout, wording, and calls to action reflect how local clients actually look for treatments, not just what sounds good in generic marketing.
Honest pricing for med spa websites.
These packages are based on our Essentials and Business tiers. Many med spas choose a 12-month build plan so website costs fit alongside rent, payroll, and supplies.
Essentials
For newer or smaller med spas
Build Cost
Choose upfront, 12-month, or 6-month build payments
12-month plan (or 6-month/$150/mo), or pay $899 upfront. After the build is covered, you move into a Care Plan for hosting and upkeep.
Ongoing Care Plan
Starts after your build is paid off (6-month minimum term)
Includes hosting, security, daily backups, and monthly edits so your website stays accurate without extra work for your team.
What's Included
- ✓Custom design matched to your brand and space
- ✓Mobile-friendly layout that works well on phones
- ✓Home, services, about, and contact pages
- ✓Contact form wired to your inbox
- ✓Basic SEO setup for your name and core services
- ✓Space for pricing ranges, policies, and booking links
Best for: Newer med spas and single-location teams that need a clear, credible site to support bookings and referrals.
Business
For growing med spas and multi-room teams
Build Cost
Choose upfront, 12-month, or 6-month build payments
12-month plan (or 6-month/$216.50/mo), or pay $1,299 upfront. After the build is covered, you move into a Care Plan for hosting and upkeep.
Ongoing Care Plan
Starts after your build is paid off (6-month minimum term)
Includes hosting, security, daily backups, and monthly edits so your website stays accurate without extra work for your team.
What's Included
- ✓Everything in Essentials
- ✓Expanded service categories and treatment pages
- ✓Room for memberships, packages, and promotions
- ✓Sections for staff profiles and before/after galleries
- ✓Support for a second location or future growth
- ✓Structure built to grow with your menu and team size
Best for: Established med spas that rely on their website to drive appointments and explain a broader set of services.
Not sure which tier fits your med spa?
Many med spas start with Essentials or Business and we adjust from there. We can add pages, remove extras you do not need, or talk through a larger option if your practice needs something more complex.
Discounts for new med spas under a year old, veteran-owned, and first-responder-owned med spas apply to the build cost only.
What happens after you reach out.
You fill out our contact form
Share a bit about your med spa, your services, and what is not working with your current site. It takes a few minutes between clients or after closing.
We send you a clear proposal
You receive a written plan with a recommended tier, timeline, and payment options. You can review it on your own time or with owners and managers.
We meet once to walk through it
We answer questions, talk through your service categories, and adjust the plan where needed. You decide if it feels like a good fit.
We build, you review
You provide content, pricing, and photos in rounds that fit around your schedule. You see drafts, request changes, and approve pages before launch.
We launch and look after the site
Once the site is live, we handle hosting, security, and covered updates so your team does not have to think about the technical side.
Frequently asked questions
Your next step starts here.
Fill out our contact form. Tell us about your med spa, your services, and what needs to change about your website. We will send a straightforward proposal with clear pricing and next steps so you can decide at your own pace.